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This is a complete listing of all the news articles that have been listed on the contactcentrejobs site. If you are interested in finding more articles that relate to the call centre industry, please visit our sister site www.contactcentrelink.com where you can receive a weekly news email or just search for articles of interest.


	News item	Date posted

	Contact centre industry bruised but not beaten by the downturn, ProtoCall One survey shows	06/05/2009

	Garlands Call Centres announce the appointment of Jennifer McGill and Jill Ellison	06/05/2009

	Contact centre industry bruised but not beaten by the downturn, ProtoCall One survey shows	06/05/2009

	Redundancy threat now hangs over 13 million UK workers	01/04/2009

	Redundancy threat now hangs over 13 million UK workers	01/04/2009

	Redundancy mismanagement can cause unnecessary grief for troubled businesses, warns Croner	16/10/2008

	Prolog appoints head of IT	16/10/2008

	Contact centre managers urged “to take the power back” to create agile, focused centres	29/01/2008

	Sunderland contact centres join forces to recruit	29/01/2008

	Empire HR highlights the cost of falling foul of employment law	11/07/2007

	Pay is not the driver in job search, reveals study	11/07/2007

	“Less talk, more action”, say call centre operatives	11/07/2007

	Healthy summer ahead for energetic employees	11/07/2007

	2Touch and EDF Energy pick up motivation award for best staff loyalty programme	13/04/2007

	53 per cent of SMEs would like more bank holidays	13/04/2007

	The impact of the new wave of recruitment from Eastern Europe on the British call centre industry.	18/01/2007

	The impact of the new wave of recruitment from Eastern Europe on the British call centre industry.	18/01/2007

	O2 opens new service centre in Glasgow	07/06/2005

	Small companies recruiting on personality rather than skills	07/06/2005

	Graduates shocked by poor recruitment practices	07/06/2005

	Home working could lead to a healthier diet…	07/06/2005

	A third of small company call centres still find it hard to trust ‘home alone’ staff	07/06/2005

	Work-life balance programme bags HBOS 2005's Innovation of the Year Award	07/06/2005

	Female staff work better for a nice boss	07/06/2005

	UK employees continue to struggle with work/life balance	07/06/2005

	Skills shortages bite as jobs pick up	07/06/2005

	UK skills shortage at 12-year high	07/06/2005

	Global training initiative gives agents advanced skills	07/06/2005

	Chelsea Building Society staff set to be the healthiest in UK	24/05/2005

	All-in-one guide to employment booklet launched	24/05/2005

	Garlands gives its agents more control over their working days	11/05/2005

	Chocoholic agents' dream job?	11/05/2005

	UK business confidence drops despite rise in job satisfaction	11/05/2005